Automated Passport Control (APC) is a U.S. Customs and Border Protection (CBP) program that
makes the entry process for American, Canadian, and eligible Visa Waiver Program (VWP) travellers
easier by providing an automated process through the CBP’s Primary Inspection area.
You can use the self-service APC kiosks to answer CBP inspection questions and to submit required
biographical information. APC is a free service, does not require pre-registration or membership,
and the system uses high levels of protection when it comes to handling personal data and
information. The service is very useful and allows for shorter waiting times, less queueing,
and quicker processing.
APC kiosks can be used by U.S. citizens, U.S. legal permanent residents, Canadian citizens,
travellers entering with a B1/B2 or D visa, or people travelling with ESTA authorisation under
the VWP. ACP kiosk services are available in a number of languages, which include English,
Spanish, French, Italian, Korean, Dutch, German, Chinese (Traditional / Simplified) and Japanese.
Instead of filling out a paper Customs declaration form, if you are eligible you can proceed
directly to the APC kiosks in the passport control area. Once at the kiosk, you need to scan
your passport, take a photograph using the kiosk, and answer a number of CBP inspection
related questions to verify biographic and flight information. Once these are complete,
you will be issued a receipt. You can then bring your passport and receipt to a CBP
officer to finalise the inspection so that you can enter into the United States.
The kiosks also allow people who live at the same address to be processed together.
The APC technology does not store any personal information. Your passport information and
answers to the declaration questions are submitted straight to the CBP through secure
encryption protocols, as would be done by a CBP officer if you used a booth.
Do I still have to fill out a Customs declaration form?No. If you need to submit a Customs declaration form, you should do this electronically
through an APC kiosk. If you have already filled out a Customs declaration form, you
can be given to a CBP Officer for shredding.