What does it mean if one of the group requests is "pending"?

It could be the case that one of the applications in the group is still processing. You can check the individual applications by searching for the details individually. To do that you would need the passport numbers, dates of birth, full names and nationalities of all the people in your group. If you have all that information at hand, then you can check the status of the people in your group individually.
ESTA applications can take up to 72 hours to process, and there may be a few details to double check before any confirmations are sent out. If one of your group members is pending - just check back on the application after the 72 hours have passed. Any pending applications will not delay those applicants in the group that have already received a response, and those who have had their application approved can use their ESTA to travel.
You can apply as a group of up to a maximum of 50 people, and you do not need to all travel together. The person assigned as the group contact will receive the information of the application and they need to be 18 years old or over. The group contact can also add or remove applicants from the group.

Related FAQs


When should I apply for ESTA?

You can apply for ESTA any time you like but the U.S. government generally recommends people to apply for ESTA 72 hours before their trip. Even though an ESTA can take just minutes or even seconds to be approved, there are some applications that can take the full 72 hours to process.

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Do I need specific travel plans to apply for ESTA?

You do not need specific travel plans when you are applying for an ESTA, you just need to fill in the address where you will be staying. If you’re travelling around the U.S. then you can just write the first place you’re staying at as a point of reference.

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What is the I-94 form?

Form I-94, also known as the Arrival-Departure Record Card, is a form used by the U.S. Customs and Border Protection (CBP) in order to keep track of the arrival and departure to and from the United States or people who are not U.S. citizens or lawful permanent residents.

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