Once your ESTA permit has expired, you will not be able to check it and the number will no longer
exist, therefore you will have to apply for a new ESTA authorisation. This means you will have to
fill in the form once again and you will have to repay the fee.
On the other hand, if you have just forgotten your application number, that’s not a problem
at all. You can retrieve your application by using some of the other information that you wrote
down on the form. When you are checking the status of an individual application and cannot
remember your application number, visit the government website and click on
“Check Individual Status”, located at the bottom of the page under “Check Existing Application”.
Once you click that, select the “I do not know the Application Number” option and there you will
just need to write your passport number, date of birth, family name, first name,
and country of citizenship.
If you are checking a group application, click “Check Group Status” on the ESTA website page.
If you cannot provide the Group ID when attempting to retrieve your application, you can
select “I do not know my Group ID” option and enter other information relevant to your group
application, including your family name, first (given) name, email address, and date of birth.
Your Group ID will then be emailed to the email address, provided the remaining information
you provided was correct.
If you unsuccessful with reobtaining the Application Number or Group ID, you can contact us
and we’ll help you find it.. Make sure to explain your situation thoroughly and to provide
all relevant details.
If you or the technical team are still unable to retrieve the application, it may be that
you may have written one or more of your details incorrectly on the form, so in that case
you would need to apply for your ESTA again. In that case you will need to repay the fee.
In order to avoid such occurrences and for smoother running when planning trips to the U.S.,
we recommend printing your application documents, as well as your authorisation once that
is obtained, and storing these in a secure location. This way, you will always be able to
retrieve your application number or any other relevant information related to your ESTA
form when so required.