I forgot my Group Identification number. How can I log in to check my status?

If you do not remember your group identification number, there are a couple of ways you can retrieve the number. One option is to get in touch with us to retrieve your group identification number here.
Alternatively, the identification number can be found in the email that is sent to you when you first apply for the group ESTA application. The email is sent out to the email address that was used to register the group with. So it is best to check your inbox to see if you still have the email. Bear in mind that it’s always a good idea to keep a record of details like this - either in your inbox, saved to your device/backup cloud, or as a printed out copy stored in a safe location.
You can retrieve your Group ID by following the process on the website that will direct you to a page where you can enter the relevant family name, first (given) name, email address, and date of birth. Then, you can click for the Group ID to be sent via email. After this is received, you may proceed as normal.
Alternatively, you can also check the status of all applicants individually by using the details of the individuals instead, which includes passport number, date of birth, family name, first (given) name, and country of citizenship. So all you need to do is to go on the ESTA page.
Finally, you can always contact the technical team here and they should be able to help you if you have not been able to find the group identification number. Please note that you can only attempt to access the group application a total of 6 times. If that is exceeded, the group application will become locked - but you will still be able to check individual applications.

Related FAQs


Do I need a new ESTA application if my name has changed due to marriage,divorce, or another legal proceeding?

If your name has changed but you have not yet submitted your application, then you should make your changes and submit it. Although the form can be completed in minutes and the process of obtaining authorisation is usually quick, the U.S. authorities recommend completing the form at least 72 hours prior to your flight, or at the time of booking.

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Do I need specific travel plans to apply for ESTA?

You do not need specific travel plans when you are applying for an ESTA, you just need to fill in the address where you will be staying. If you’re travelling around the U.S. then you can just write the first place you’re staying at as a point of reference.

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Do I need to apply for ESTA if I have a stop-over in the United States?

Yes, even if your final destination is not the United States and you’re stopping at an airport in the U.S. for just an hour or two, you will still need to get an ESTA authorisation. You may not even be able to board your flight if you do not have a valid ESTA, as your airline will request this before your departure.

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