Will I be informed by email if my application is successful?

No, you will not receive an email notification and you will need to check the status of your application online.

How the application process works

After you complete the ESTA form and submit it, along with the necessary payment, your application for authorization will be reviewed. This is done by checking your details against a number of databases containing persons who are not welcome or who are criminals in the U.S. When the review is complete, the status of your application will be updated accordingly.
The United States Customs and Border Protection (CBP) recommend applying for ESTA at least 72 hours before your flight, or when you book your ticket. However, an ESTA application can generally be completed and processed in much less time.
You will not be informed when the reviewing of your application is complete, no matter what the result is. Any email on this subject specifically purporting to be from the CBP doing so is fraudulent and should be reported to the CBP immediately.
If you would like to check up on the status of your ESTA, you can get in touch with us.

Related FAQs


What is ESTA?

An ESTA stands for "Electronic System for Travel Authorization" and is a system introduced by the U.S. Government to improve travel security in relation to persons entering the U.S borders. An ESTA involves providing information that will be assessed to decide whether the applicant is eligible...

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Do I need ESTA to visit the USA?

If you are a citizen of one of the VWP countries and you are travelling to the USA by air or sea using your VWP country passport, you must apply for ESTA, which has been mandatory since 2009. This includes if you are visiting the United States for business, pleasure, or in transit

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What does it mean if one of the group requests is "pending"?

It could be the case that one of the applications in the group is still processing. You can check the individual applications by searching for the details individually. To do that you would need the passport numbers, dates of birth, full names and nationalities of all the people in your group.

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